Chert icon

Chert

Chert provides iMessage infrastructure for teams that want to build, automate, and send conversations over Apple’s messaging network. It supports REST API and webhooks, with SMS fallback when a recipient is not on iMessage.

Chert

What Chert does

Chert is iMessage infrastructure for teams that want to build, send, and automate conversations on Apple’s messaging network. The site describes it as a single API for reaching people at scale while preserving the familiar blue-bubble experience and keeping the interaction personalized.

It is positioned for product teams and GTM teams that need to book meetings, send onboarding or support messages, or run AI-driven conversations in iMessage. The product also exposes webhooks and REST APIs so messaging can connect to CRM systems, sales tools, voice agents, and internal data stores.

Core capabilities

Real iMessage threads

Send and receive messages over Apple’s iMessage protocol, with the blue-bubble experience users already know.

One API for messaging workflows

Use a single API surface to manage messaging flows built for product and GTM teams.

Native interaction signals

Keep track of read receipts, tapbacks, typing indicators, and native reactions inside the thread.

Group chats

Move conversations between threads with named senders when multiple recipients are involved.

SMS fallback and channel visibility

Route messages to SMS when a recipient is off-platform, while showing the channel used in the API.

Attachments and delivery telemetry

Send photos, PDFs, links, and other thread attachments with live delivery state updates.

Common use cases

  • Lifecycle onboarding

    Use Chert to send welcome messages and guided prompts as soon as a person signs up, so onboarding happens inside a familiar messaging thread.

  • Customer support

    Resolve customer questions in iMessage instead of moving users into a portal or ticket queue, using the same thread for back-and-forth support.

  • Conversational AI assistants

    Build conversational AI that can book, reschedule, and answer questions in a natural thread-based format.

  • Outbound outreach

    Run outbound campaigns from GTM teams over iMessage when the goal is to get replies without relying on cold email or visible SMS automation.

  • Operational notifications

    Use the product to move operational notifications, such as delivery coordination, from SMS into iMessage group threads.

Pros and Cons

Pros

  • Uses the iMessage protocol rather than branding SMS as iMessage.
  • Supports a broad set of thread behaviors, including read receipts, tapbacks, typing indicators, group chats, and attachments.
  • Provides REST API and webhooks for integrating conversations into existing systems.
  • Includes SMS fallback when the recipient is not on iMessage.
  • Shows concrete workflow examples for onboarding, support, conversational AI, and outbound outreach.

Cons

  • The public pages shown here do not provide published pricing or plan limits.
  • The site emphasizes iMessage-first workflows, so teams focused only on SMS may not need this layer.

FAQ

Is this real iMessage or SMS branded as iMessage?

Chert sends messages over Apple’s iMessage protocol and presents a blue-bubble thread. If the recipient is not on iMessage, the system falls back to SMS and surfaces that in the API.

How is Chert different from sending SMS through Twilio?

Chert is positioned as an iMessage infrastructure layer rather than an A2P SMS provider. The site contrasts it with Twilio by pointing to peer-to-peer iMessage threads, read receipts, tapbacks, and the recipient’s normal inbox.

How do teams connect Chert to their existing tools?

The site says Chert exposes a REST API and webhooks for inbound and outbound events. It also mentions native sync for common events such as lead created, meeting booked, and opt-out received, with onboarding support available if you prefer not to build the integration yourself.

Is pricing published on the site?

The site says there is a 20-minute kickoff on the main site and a book-a-demo contact flow. The pricing page and public pages shown here do not list plan prices or limits.

Quick Facts

Category
iMessage infrastructure
Primary users
Product teams and GTM teams
Channel
Apple iMessage with SMS fallback
Integration surface
REST API and webhooks
Website
trychert.com
Pricing
Not published on the pages shown

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