Dedicated AI coworker identity
Ace has its own Mac, phone, email inbox, company account, credentials, and audit trail, allowing it to appear in workplace directories and operate through approved accounts.
Automat Workforce
Automat Workforce provides Ace, a managed AI coworker with its own computer, phone, email, and company account. It helps teams complete operational work across communication, calendar, document, CRM, and workflow tools through approved permissions.
AI coworker for operational work
Automat Workforce provides Ace, an AI teammate designed to operate inside a company’s existing communication and productivity tools. Ace has its own Mac, phone number, email inbox, and company account, so teams can contact it through channels they already use rather than adopting a separate assistant interface.
Ace handles assigned operational work across messages, documents, calendars, CRM records, and phone calls. Examples on the product site include preparing a sales one-pager, summarizing a prospect conversation and updating an opportunity, moving a meeting and notifying attendees, checking event details by phone, and revising a shared document while preserving specified content.
Setup is presented as onboarding: administrators invite Ace, approve account permissions, and provide instructions or reference material. Automat manages the agent’s operation, while Ace asks for clarification or human approval when a request contains an unresolved decision or a spending boundary.
Key features
Work across existing channels
Reach Ace through Slack, Teams, email, text, WhatsApp, phone, iMessage, and comments in tools such as Google Docs instead of moving work into a separate chat interface.
Execute multi-step work
Ace can read conversations, extract insights and action items, update CRM records, draft documents, revise shared files, change calendar invitations, and send follow-up messages.
Automation and oversight
The product supports browser and computer use, workflow automation, document extraction, human-in-the-loop steps, scheduled runs, session replay, observability, and audit-ready history through its platform offering.
Managed operation
Automat manages Ace, including tuning, upgrades, queue monitoring, and operational support; users provide instructions, reference material, and approvals for decisions that require human judgment.
Controlled access
Administrators approve the services Ace can access, while its own credentials, consent screen, and audit trail make account activity visible and permission-based.
Practical use cases
Sales preparation
Forward an email thread and ask for a sales document. Ace can draft a one-pager using the requested format and available CRM information, then identify unresolved choices for the team instead of guessing.
CRM and pipeline updates
Mention Ace in a sales channel after a prospect call. It can summarize the discussion, record action items on the opportunity, and update relevant deal information such as timing or contract context.
Calendar coordination
Text Ace about a scheduling change. It can locate an available slot, update the calendar invitation, email attendees with the stated reason, and confirm the completed change.
Vendor and event coordination
Add Ace to an operational messaging thread or have it call a vendor. It can confirm details, compare them with prior instructions or records, flag a changed term, and request approval before proceeding.
Document revision
Share a document and mention Ace in a comment. It can make a targeted edit, preserve protected sections, and mark the request resolved when the change is complete.
Pros and Cons
Pros
- Works through familiar channels including Slack, Teams, email, text, phone, WhatsApp, and document comments.
- Can carry out multi-step tasks and return completed work rather than only producing conversational status updates.
- Uses a dedicated account with its own credentials, consent flow, and audit trail.
- Automat provides managed operation, including tuning, upgrades, monitoring, and support.
- Pricing is flat for Workforce, with no per-seat charge.
Cons
- The product depends on the permissions, accounts, and instructions an organization approves; the source does not establish that every workflow can run without human input.
- Workforce is a paid plan rather than a free product, although the pricing page lists a 14-day trial.
- Specific setup, support, and workflow boundaries beyond the published examples are not detailed on the source pages.
FAQ
How is Ace set up?
Ace is added like a team member: invite its account, let it sign in with its own credentials, and approve the services and permissions it should use. The product page describes this as onboarding rather than a connector implementation.
Which apps and communication channels does Ace support?
Ace can work through Slack, Microsoft Teams, Gmail or Microsoft 365, Calendar, chat, phone, SMS, iMessage, WhatsApp, and Google Docs comments, subject to the accounts and access your organization approves.
What kind of work can Ace complete?
Ace can produce completed work such as document drafts and edits, CRM updates, meeting changes, email replies, summaries, action items, and confirmations. It asks for clarification when required information is missing rather than making an unsupported decision.
How is Automat Workforce priced?
The Workforce plan is listed at $1,800 per month when billed annually, with no per-seat pricing, and includes a 14-day trial. The pricing page describes Workforce for teams of 2 to 50; Enterprise is custom-priced for managed automations at scale.
Quick Facts
- Product type
- Managed AI coworker and workflow automation platform
- Primary users
- Teams and operations groups
- Workforce pricing
- $1,800 per month when billed annually; no per-seat pricing
- Workforce plan fit
- Teams of 2 to 50
- Trial
- 14 days
- Core channels
- Slack, Teams, email, chat, phone, SMS, iMessage, and WhatsApp
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