24/7 call answering
Sayora answers business calls around the clock in a warm British voice, so callers do not drop into voicemail when you are busy or out of hours.
Sayora
Sayora is an AI receptionist for UK small businesses that answers calls 24/7, captures caller details, and texts leads to the business after each call. It also supports live appointment booking through Google Calendar and Cal.com when those integrations are connected.
Overview
Sayora is an AI receptionist for UK small businesses that need someone to answer calls when they cannot. It is aimed especially at trades and other owner-run businesses where missed calls can mean missed jobs.
The product answers calls 24/7 in a warm British voice, asks for the caller’s details, screens cold sales enquiries, and texts the lead to the business as soon as the call ends. It also supports booking into a calendar, so callers can be given real availability and placed into the diary during the call.
Core features
Lead capture by SMS
It captures the caller’s name, number, issue, and availability, then sends you a text summary as the call ends.
Spam and sales screening
Sayora screens cold sales calls and declines them politely, so the line is used for genuine enquiries.
Live calendar booking
When connected to Google Calendar or Cal.com, it offers real availability and books appointments during the call.
Call history and transcripts
Each call is recorded and transcribed in the Sayora app, with a summary of who called and what they need.
UK line and repeat-caller recognition
The service uses a dedicated UK number and supports returning-caller memory, greeting repeat callers by name.
Common use cases
Busy trades working with both hands full
A plumber, electrician, roofer, or similar trade can let Sayora answer while working on-site, then receive a text with the caller’s details and job request.
Out-of-hours call handling
If a call comes in after hours, Sayora can still answer, mark the enquiry as urgent when needed, and text the business so the lead is not lost overnight.
Appointment booking from incoming calls
For businesses that take appointments, Sayora can check live availability and book the slot straight into Google Calendar or Cal.com during the call.
Filtering sales calls from real enquiries
If the business gets a mix of customer queries and sales pitches, Sayora can take the genuine leads while politely turning away cold callers.
Pros and Cons
Pros
- Answers calls day and night, including when the business owner is busy or unavailable.
- Sends a text summary after each call, making it easy to review leads between jobs.
- Screens out cold sales calls instead of passing every call through as a message.
- Can book appointments live when connected to Google Calendar or Cal.com.
- Uses a month-to-month pricing model with cancel-anytime terms on the pricing page.
Cons
- The setup and workflow are built around call forwarding to a dedicated UK number, so it is not a drop-in replacement for every phone setup.
- Calendar booking depends on connecting a supported calendar if you want Sayora to place appointments directly into a diary.
FAQ
How does setup work?
The setup flow starts by finding your business, letting Sayora build your receptionist, and then trying a call before you claim it. Once you are happy, you choose when calls should divert to Sayora.
What happens when Sayora cannot answer a question?
Sayora introduces itself as an AI at the start of every call, takes the caller’s details, and if it cannot answer something it says so rather than guessing. It then texts you straight away so you can follow up.
Do I keep my existing phone number?
You get a dedicated UK landline and forward calls from your existing number when you want Sayora to answer. Your current number stays with your existing carrier.
Is there a contract or free trial?
The pricing page says the early-access plan is month-to-month, with no contract and cancel anytime. The trial starts when you claim the receptionist, and you can cancel before the 7-day trial ends without being charged.
Do I need to connect a calendar?
Yes. The Google Calendar integration is optional. The product also mentions Cal.com, and you can run Sayora with no calendar if you only want lead capture by text.
Quick Facts
- Category
- AI receptionist
- Primary users
- UK small businesses, especially trades
- Platform
- Phone call handling with app-based inbox
- Website
- sayora.ai
- Pricing model
- Early-access plan at £49/month with cancel-anytime terms
- Integrations mentioned
- Google Calendar and Cal.com
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