Digital guest manual pages
Create a digital guest manual for a property and share it as a branded guidebook page or link. The manual can include WiFi, house rules, local picks, and other guest information.
GuestIntro
GuestIntro is a web-based platform for short-term rental hosts that creates digital guest manuals and direct-booking websites. It helps hosts share property information, support multilingual guests, and accept direct bookings with Stripe.
Overview
GuestIntro is a platform for short-term rental hosts that offers two related products: digital guest manuals and direct-booking websites. The manual helps hosts share WiFi details, house rules, check-in information, local recommendations, and other property guidance in a mobile-friendly format. The website product adds a full public booking page for hosts who want to accept reservations directly.
The site says a host can paste an Airbnb link to generate a preview, then import the listing, edit the content, and share it by link, QR code, or custom domain. GuestIntro also positions the product as working alongside Airbnb, VRBO, Booking.com, and PMS calendars rather than replacing the host's existing channel setup.
Core features
AI guest assistant
Let guests ask property-specific questions through an AI guest assistant or concierge. The product text says it is trained on your property and can answer questions such as WiFi, restaurant, and check-out queries.
Automatic translation
Support multiple languages for guest-facing content. The source material states the manual auto-translates into 2 languages on the Free plan and 9 languages on Pro and Direct Booking Sites.
PDF export and reporting
Export the manual as a formatted PDF. The pricing page also mentions analytics, PDF export, and branding on Pro.
Direct booking website
Collect direct bookings on a public site with a gallery, availability calendar, custom domain, and Stripe payments. The site is described as taking 0% commission, with guests paying through the host's Stripe account.
Guest-facing extras
Add practical guest-facing extras such as QR codes, appliance walkthroughs, custom tabs, ID upload, feedback forms, issue reporting, and upsells. The pricing page explicitly ties upsells to Pro.
Common use cases
Set up a guest manual from an existing listing
Hosts can turn an Airbnb listing into a guest manual preview, then publish a shareable guide for upcoming stays without building content from scratch.
Automate guest communication
Hosts who want to reduce repeated messages can route questions to the AI guest assistant, which is described as answering common WiFi, check-out, and restaurant questions.
Take direct bookings on a property website
Hosts who are ready to accept their own reservations can publish a direct-booking site with a gallery, calendar, custom domain, and Stripe payments.
Support multilingual stays
Hosts serving international guests can present the manual in multiple languages and share it on mobile without requiring an app or download.
Cover multi-property operations
Managers with multiple listings can use the self-serve guest manual plans for up to 10 properties, then contact the company for larger or multi-property direct-booking setups.
Pros and Cons
Pros
- Offers both a guest manual and a direct-booking site in one product family.
- Provides a free guest manual plan for one property, which lowers the barrier to trying the product.
- Supports multilingual guest experiences, with translation mentioned on both manuals and booking sites.
- Includes practical host tools such as PDF export, QR codes, calendar sync, and guest messaging or concierge features.
- Direct-booking sites are described as 0% commission, with payouts handled through the host's Stripe account.
Cons
- Some capabilities are only described at a high level in the source material, so exact limits and implementation details are not fully documented here.
- Direct-booking sites use Stripe for payments and the documentation says standard Stripe card fees still apply.
FAQ
Is there a free plan or trial?
GuestIntro offers a free guest manual plan for one property forever, with no credit card required. Direct Booking Sites include a 7-day free trial.
What is the difference between a guest manual and a direct booking site?
Guest Manual Pro is for properties already booked through Airbnb, VRBO, or Booking.com. A Direct Booking Site is a public website per property with a gallery, availability calendar, custom domain, and Stripe payments.
How does calendar sync work?
You can add up to 3 iCal feed URLs from Airbnb, Booking.com, or your PMS in the dashboard for Direct Booking Sites.
Can guests view the manual in multiple languages and on mobile?
The source material says GuestIntro supports bilingual free manuals, 9 translated languages on Pro, and 9 languages on Direct Booking Sites. It also says manuals can be shared instantly on any device without an app or download.
What if I manage more than one property or a larger portfolio?
Guest Manual plans cover up to 10 properties self-serve. For direct-booking sites across multiple properties, or larger portfolios, GuestIntro asks users to email [email protected] for custom pricing.
Quick Facts
- Category
- Digital guest manuals and direct-booking websites
- Primary users
- Short-term rental hosts and vacation rental managers
- Platform
- Web-based
- Source domain
- guestintro.com
- Pricing model
- Free guest manual plan; paid Pro and direct-booking plans; custom pricing for larger portfolios
- Workflow
- Paste an Airbnb listing, preview the manual, edit, and share by link, QR code, or custom domain
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