Patient-mediated record retrieval
Retrieves patient records across EHRs and payers using the patient’s own right of access, then normalizes clinical and claims data into one record.
Hubble
Hubble is a healthcare records retrieval platform that assembles patient records across EHRs, payers, and HIE networks. It supports patient-mediated access and beta provider-mediated access, with normalized output, permissioning, and audit trails built into the workflow.
Overview
Hubble is a healthcare records retrieval platform that assembles patient records across EHRs, payers, and HIE networks. It is positioned as “the records layer for healthcare” and is built to reach sources that API-only tools often miss.
The platform supports two access models. Patient-mediated access uses the individual’s HIPAA right of access to retrieve and deliver records to the patient, while provider-mediated access, currently in beta, enables authorized read and write workflows for provider customers. In both cases, Hubble returns normalized records through a single platform and API, with auditability and permissioning built into the workflow.
Core capabilities
Provider-mediated access
Authorized read and write access for provider customers in beta, including workflows such as eligibility, benefits, prior authorization, scheduling, claims, and document upload.
Multi-channel source coverage
Uses APIs where available and browser, voice, and fax agents where APIs do not cover the long tail, so sources can still be reached and assembled into a single record.
Normalized, traceable records
Returns structured output with deterministic IDs and a full audit trail, so retrieved data can be traced back to the originating system.
Governance and audit readiness
Runs with permissioning, logging, and HIPAA-compliant governance built into the retrieval flow from the start.
Single integration surface
Connects to EHRs, payers, and HIE networks through one platform and one API, rather than separate integrations per system.
Common use cases
Patient record aggregation
A patient-facing app or records workflow needs to gather clinical data, documents, claims, and coverage from multiple systems the individual has touched, then give the patient control over where the record is sent.
Provider operations workflows
A provider product needs authorized read and write access into the EHRs and payer portals the provider organization already uses, for workflows such as eligibility checks, benefits, prior authorization, scheduling, claims, and document upload.
One API for fragmented healthcare data
A clinical AI or healthcare SaaS team wants a single integration surface for fragmented healthcare data instead of building separate connections to each EHR, payer, or network source.
Records retrieval for legal matters
A legal, injury, disability, or workers’ compensation team needs patient records assembled through the patient’s own right of access and delivered in a normalized format for downstream review or sharing.
Long-tail source coverage
A product team needs access to harder-to-reach records that are not reliably available through API-only tools, including sources reached by browser, voice, or fax-assisted workflows.
Pros and Cons
Pros
- Covers records across EHRs, payers, and HIE networks rather than relying only on API-accessible systems.
- Supports both patient-mediated and provider-mediated access models on the same platform.
- Normalizes retrieved data into a single record with deterministic IDs and an audit trail.
- Uses browser, voice, and fax agents when direct APIs do not reach a source.
- Describes a workflow that is permissioned, logged, and HIPAA-compliant.
Cons
- Provider-mediated access is described as beta, so it may not be the primary production path for every team.
- The pricing page is not available, so commercial terms are not confirmed on the site.
FAQ
What is the difference between patient-mediated and provider-mediated access?
Hubble supports patient-mediated access, where an individual verifies their identity, authorizes the request, receives their own record, and chooses where it goes next. It also supports provider-mediated access in beta, where a provider organization authorizes reads and writes into the systems it already uses.
How does Hubble deliver the retrieved records?
The source pages say Hubble returns normalized records through one API, and for patient-mediated access it also mentions an MCP interface for agents. Provider-mediated access uses the same platform and API as patient-mediated access.
How is the patient’s identity verified?
For patient-mediated access, the patient verifies identity to NIST IAL2 through a certified identity provider before any record is requested. The patient then authorizes the request using the HIPAA right of access.
Which systems and source types does Hubble reach?
Hubble says it retrieves records across EHRs, payers, and HIE networks, with direct electronic retrieval for platforms such as Epic and athenahealth, plus browser, voice, and fax agents for harder-to-reach sources.
Is Hubble HIPAA-compliant?
The homepage says Hubble is live in production and HIPAA-compliant. The site also states that every action is permissioned, logged, and audit-ready.
Quick Facts
- Category
- Healthcare records retrieval platform
- Platform type
- Records layer for healthcare
- Access models
- Patient-mediated access and provider-mediated access (beta)
- Primary users
- Healthcare product teams, clinical AI companies, life sciences, legal records teams, and vertical healthcare SaaS/PHR apps
- Source domain
- hubble.ai
- Compliance / security
- HIPAA-compliant, permissioned, logged, audit-ready
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