Source-based contact research
AI agents research the right HR contact before outreach begins, so the process can move directly to the source instead of relying on a database lookup.
Superunit
Superunit is an AI verification platform that contacts employers, institutions, and other sources by phone, email, and fax to complete checks that database services cannot finish. It is aimed at screening, lending, and leasing teams that need direct-source verification with an audit trail.
AI verification platform for direct-source checks
Superunit is an AI-powered verification platform for organizations that need direct-source checks instead of database lookups. It uses voice, email, and fax agents to contact employers, institutions, and other sources, then returns completed verifications with an audit trail.
The product is positioned for high-friction workflows such as employment and income verification, reference checks, education verification, offer letter verification, DOT verifications, medical canvassing, and county court records. The workflow is designed to start from an order submission, research the correct contact, reach out across multiple channels, and deliver results when confirmation is obtained at the source.
Features
Multichannel outreach automation
Calls, emails, and faxes run in parallel and continue 24/7, including phone-tree navigation, callbacks, and follow-ups.
Audit-ready verification records
Every call is recorded and transcribed, while emails and faxes are logged to produce an FCRA-compliant audit trail for each verification.
Completion delivery with supporting evidence
Results can be delivered with verified data, recordings, transcripts, and summaries through webhook or portal workflows.
Pay only when complete
The pricing model is completion-based, so customers pay for completed verifications rather than attempts that do not finish.
One platform for multiple verification types
The platform supports multiple verification types on the same infrastructure, including employment and income, DOT, reference, education, offer letter, medical canvassing, and county court records.
Use Cases
Background screening verification
Background screening teams can use Superunit when employment, income, or education checks are not found in databases and need direct employer or institution outreach. The platform is meant to reduce manual chasing while preserving audit records.
Mortgage verification workflows
Mortgage lenders can use the employment and income workflow for VVOE and other recorded VOE checks. The site says results are delivered audit-ready and can include recordings, transcripts, and written summaries.
Tenant screening and applicant validation
Tenant screening teams can confirm that an applicant works where they say and earns what they claim without relying on document review alone. The product also supports offer letter verification for applicant fraud checks.
Reference checks at scale
Reference-check teams can automate structured interviews with prior managers when the team needs completed references at scale. The product page cites a 83% completion rate for reference checks.
Multi-workflow verification operations
Organizations with mixed verification needs can use one platform for employment, DOT, education, offer letter, and medical canvassing instead of managing separate systems.
Pros and Cons
Pros
- Uses direct outreach instead of relying only on database results.
- Combines phone, email, and fax to improve the chance of reaching the source.
- Provides recordings, transcripts, and logs for dispute-ready documentation.
- Supports multiple verification categories from one platform.
- Offers completion-based billing with no setup fees or minimums.
Cons
- The site does not publish detailed integration documentation beyond API, bulk CSV, webhook, and portal workflows.
- Some verification types are described only at a high level, so exact deliverables may vary by workflow.
- The pricing page notes that a few specialized verification types may carry a small premium, but it does not publish type-by-type pricing.
FAQ
What counts as a completed verification?
A verification is complete when Superunit confirms the requested information at the source, such as an employer, institution, landlord, or courthouse. If the team cannot complete it after outreach, the order is not charged.
What happens during the 30-day pilot?
The service starts with real orders during a 30-day pilot at standard rates. The page says there are no setup fees, no minimums, and no annual contract required after the pilot.
Are there minimum order requirements?
Orders can be submitted one at a time or in large batches. The pricing page says there are no volume minimums, and volume discounts apply automatically as monthly volume increases.
How are results delivered?
The site says verified results can be delivered through a portal or via webhook, and the background screening page shows an API-first workflow with REST API, bulk CSV, and webhook delivery.
Does setup or integration cost extra?
The page says API credentials are provisioned on onboarding and integration support is included. No setup fee is charged.
Quick Facts
- Category
- AI verification platform
- Primary users
- Background screening companies, mortgage lenders, tenant screeners, and other verification teams
- Core workflow
- Submit order, research contact, outreach by phone/email/fax, verify at source, deliver results and audit trail
- Delivery methods
- Portal and webhook; API, bulk CSV, and web portal are listed for submission
- Pricing model
- Pay for completed verifications; no setup fees or minimums
- Source domain
- superunit.com
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