Sentence-to-agent setup
Describe an agent in a sentence and turn it into a live conversation thread on a real number. The product is positioned around getting an agent running quickly rather than building a separate app experience.
Comms
Comms by Osis is a messaging-agent product for launching iMessage and SMS conversations on a real number. It includes a free shared-line tier plus paid options for higher volume, a dedicated line, and enterprise rollouts.
Overview
Comms by Osis is a product for launching iMessage agents on a real number. The site describes it as a way to go from a one-sentence agent description to a live line in seconds, with iMessage and SMS included and free to start.
The product is organized around conversation setup rather than a traditional app builder. It includes an agent builder, knowledge, instructions, inbox, and handoff so teams can define what the agent should say, what information it should use, and when a human should take over.
Core capabilities
Shared and dedicated line options
The free and Plus plans use a shared platform line, while the Dedicated plan provides your own line that is not shared. The source also notes area code and number selection on Dedicated.
Builder, inbox, and handoff workflow
The product includes an agent builder plus knowledge, instructions, inbox, and handoff so the conversation can be configured, reviewed, and passed to a person when needed.
Knowledge scoped by workspace or agent
The knowledge system can hold product information, policies, FAQs, and operating rules. Workspace-wide material can apply across agents, while agent-specific material stays scoped to one agent.
Spam prevention and line health on Plus
Plus includes spam prevention and line health, which are presented as plan features for managing shared-line usage at higher volume.
Enterprise support and rollout options
Enterprise is described for teams that need volume, compliance, or a rollout matched to how they operate, with priority technical support and solutions engineering.
Practical use cases
Prototype a messaging agent
A team can draft an agent in a sentence, connect it to a number, and begin refining its knowledge and handoff behavior before committing to a paid plan.
Handle customer conversations with escalation
Support or operations teams can use the knowledge, instructions, and handoff tools to answer routine questions while escalating conversations that need a person.
Move to a dedicated business line
Teams that expect more traffic can move from the shared free or Plus line to Dedicated, which provides a non-shared line with its own area code and number.
Plan a higher-touch rollout
Organizations with broader operating requirements can use the Enterprise path for volume, compliance, priority support, and a rollout aligned with their process.
Manage shared and agent-specific knowledge
Teams can keep workspace-wide policies and FAQs available to multiple agents while scoping agent-specific material to a single thread or workflow.
Pros and Cons
Pros
- Lets users move from a short agent description to a live messaging thread quickly.
- Supports both iMessage-style conversations on supported iPhone threads and SMS routing within the setup described on the site.
- Includes agent configuration tools such as knowledge, instructions, inbox, and handoff.
- Offers a free starting tier with a shared platform line for testing and iteration.
- Provides a dedicated-line option and an enterprise path for higher-volume or more customized deployments.
Cons
- The pricing and feature detail available on the source is limited, so some plan differences are not fully documented.
- The site does not provide deeper public documentation on integrations, compliance controls, or enterprise capabilities beyond brief plan descriptions.
FAQ
Can I test Comms before paying?
Yes. The free plan runs on a shared platform line with 100 messages per day, which lets you build the agent, send test messages, and adjust knowledge, voice, and handoff before upgrading.
Does Comms work as real iMessage?
Comms is built for the thread. On supported iPhone conversations it delivers the blue-bubble experience; other recipients can be routed through the messaging channel available in your setup.
What happens when the agent should not answer?
You define the handoff rules. When a conversation needs a person, Comms can stop the automated path and keep the full context visible for your team.
Can I use my own knowledge and policies?
Yes. You can add product information, policies, FAQs, and operating rules to the agent's knowledge. Workspace-wide material can support every agent, while agent-specific material stays scoped to one agent.
How do message limits work?
Free and Plus both use a shared platform line. Free includes 100 messages per day; Plus is unlimited and adds spam prevention and line health. Dedicated starts at $200 per month and includes a dedicated line, area code, and number.
Quick Facts
- Category
- AI Chat
- Primary use
- Launching message-based agents
- Channels mentioned
- iMessage and SMS
- Free tier
- Yes, shared platform line with 100 messages per day
- Paid plans mentioned
- Plus, Dedicated, and Enterprise
- Source domain
- comms.osis.co
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