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Volanea

Volanea is an email platform for transactional email, campaigns, and lifecycle automation. It combines sending, tracking, and deliverability monitoring on one contact graph, with a free plan and paid monthly credit tiers.

Volanea

Overview

Volanea is an email platform for transactional email, campaigns, and lifecycle automation. The product is built around a single contact graph so API sends, broadcasts, and workflows all write to the same record.

It focuses on keeping sending, tracking, and suppression data aligned across channels. The site also emphasizes deliverability monitoring, with bounce and complaint rates watched continuously and enforcement steps shown rather than hidden.

Features

API email sending

Send transactional emails through a single request, using templates, variables, attachments, and idempotency keys.

Campaigns and workflows

Use broadcasts and event-triggered journeys to send campaigns and automation sequences from the same platform.

Contact graph and timeline

Track delivered, opened, clicked, bounced, and other product events on a per-contact timeline so activity stays tied to one record.

Verified sending domains

Use monitored sending identities, with DKIM, SPF, and DMARC checked against live DNS.

Templates and versioning

Create reusable templates with variable substitution and version history.

Deliverability guardrails

Get bounce and complaint monitoring with graduated enforcement that can warn, throttle, or pause sending before providers penalize a domain.

Use cases

  • Transactional product email

    Send order confirmations, invoices, and other application emails through the API, with templates and idempotency keys available for repeatable sends.

  • Campaign sending

    Run newsletters or one-off broadcasts while keeping campaign activity connected to the same contact record as API-driven mail.

  • Lifecycle automation

    Build onboarding or lifecycle sequences that trigger from events, wait between steps, and branch based on contact behavior.

  • Deliverability-focused sending

    Manage suppressions and deliverability from one place, using bounce and complaint monitoring to protect sender reputation.

Pros and Cons

Pros

  • Supports transactional email, campaigns, and automation in one system.
  • Keeps sends, segments, suppressions, and analytics on a shared contact graph.
  • Includes deliverability monitoring with visible enforcement steps.
  • Offers a free tier with 1,000 credits each month and no card required to start.
  • Shows clear credit rules, including attachment pricing and monthly reset timing.

Cons

  • SMTP relay is listed as coming soon, so teams that need it immediately may have to rely on the API path.
  • The pricing page does not show enterprise-plan details beyond a prompt to talk to the team for higher volume.

FAQ

What is Volanea used for?

Volanea is positioned as a complete email platform for transactional email, campaigns, and lifecycle automation. The homepage describes sends, campaigns, and workflows living on one contact graph, while the pricing page shows a free plan and paid tiers.

Can I use Volanea for both API email and campaigns?

The homepage shows API sends through a /v1/send endpoint, campaign broadcasts, and event-triggered workflows with delays, branches, and waits. It also mentions SMTP relay support, with the relay marked as coming soon.

Is there a free plan?

No card is required to start. The pricing page says the Free plan includes 1,000 credits each month, and the starter paid plan is $5 per month for 7,500 email credits.

How does credit usage work?

The pricing page states that one email equals one credit, and emails with attachments cost 2 credits. Credits reset each month and do not roll over.

Does Volanea include deliverability controls?

The homepage says Volanea watches bounce and complaint rates continuously and may warn, throttle, or pause sending based on those signals. It also says every step is visible and there are no silent shutoffs.

Quick Facts

Category
Email platform
Primary use
Transactional email, campaigns, and lifecycle automation
Billing model
Monthly email credits
Free plan
1,000 credits per month
Paid entry plan
$5 per month for 7,500 credits
Domain
volanea.com

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