AI answers with cited sources
Visitors can ask questions in their own words. Chat.sh retrieves relevant passages, writes an answer, and displays the pages used as sources.
Chat.sh
Chat.sh is an AI-powered help center that answers visitor questions from published articles, web links, and files, while showing the pages used. Teams can publish it on a chat.sh address, a custom domain, or a folder on an existing website.
AI-powered help center
Chat.sh is an AI-powered help-center platform for publishing documentation and answering visitor questions. Its search interprets a question, retrieves passages from published knowledge-base content, and returns an answer with the pages used as sources.
A workspace can bring together written articles, web links, and files, then publish the resulting help center on a chat.sh address, a custom domain, or a folder on an existing website. The same knowledge base is intended to support the public help center and future assistant-oriented workflows, including Markdown copies for use in external AI tools.
Features
Unified knowledge base
Add articles, web links, and files such as TXT and Markdown documents to one workspace knowledge base.
Flexible help-center hosting
Publish a public help center on a chat.sh address, a custom domain, or a folder on a domain you already operate.
Readable article publishing
Article URLs use readable title-based slugs that can be changed, rather than numeric identifiers. Each article also generates its own link preview.
LLM-ready documentation
Each page can expose Markdown or plain text for use in ChatGPT, Claude, or other assistant workflows. The site also offers copying all published documents as Markdown and an llms.txt starting point.
Workspace and team workflow
The help center supports workspace-level content and team collaboration, with the site describing an inbox for teammates as a planned feature.
Use cases
Customer-facing product support
Turn product documentation into a public destination where visitors can ask questions instead of browsing a list of article titles.
Branded documentation on an existing site
Serve documentation at a path such as /help or /guide on an existing company domain, keeping the help center within the site's domain structure.
Consolidating documentation sources
Combine internal or public articles with linked pages and uploaded text or Markdown files so one knowledge base can answer questions across different documentation sources.
Preparing content for AI assistants
Copy individual pages or the complete help center as Markdown, or open a page in ChatGPT or Claude, when a team wants to reuse documentation in an assistant workflow.
Pros and Cons
Pros
- Answers are generated from the product's documentation and include the pages used as sources.
- Articles, links, and files can be managed in one knowledge base.
- Publishing supports a custom domain or a folder on an existing site.
- Readable article URLs and Markdown/plain-text views make documentation easier to share with people and AI tools.
Cons
- The chat messenger and inbox are described as planned rather than currently live in the supplied site content.
- The available source material does not establish broader integrations, export formats beyond Markdown, or detailed administration controls.
- AI answers depend on published articles and other content in the workspace knowledge base.
FAQ
What does Chat.sh do?
Chat.sh is a help center that uses AI to answer questions from published knowledge-base content and shows the pages used for each answer.
What content can be added to a Chat.sh knowledge base?
A workspace can contain articles, web links, and files, including TXT and Markdown files. Published content is used as the source for help-center answers.
Can the help center use my own domain or website path?
Yes. The help center can be served on a custom domain such as help.acme.com or in a folder on an existing site, such as acme.com/help or /guide.
Is there a free version?
The free version includes 50 pages and 100 AI answers per month on a chat.sh address, with no card required. The site also describes one-time lifetime pricing for workspaces, but terms and availability may change as planned features ship.
Which parts of Chat.sh are currently available?
The help center is live. The chat messenger and inbox are described as planned features: the messenger is shipping next, and the inbox is planned after the messenger.
Quick Facts
- Category
- AI help center and documentation
- Primary workflow
- Question-based answers from published knowledge-base content
- Content sources
- Articles, web links, TXT files, and Markdown files
- Deployment
- chat.sh address, custom domain, or folder on an existing site
- Free tier
- 50 pages and 100 AI answers per month; no card required
- Source domain
- chat.sh
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