Agent setup and tuning
Create an AI agent by describing the task you want handled, then refine its behavior in plain language.
Solvea
Solvea is an AI receptionist and voice agent platform that answers calls, books appointments, qualifies leads, and handles support across multiple channels. It is aimed at small businesses and customer-facing teams that want automated conversation handling without a full-time receptionist.
Overview
Solvea is an AI receptionist and voice agent platform for small businesses and other teams that need customer conversations handled automatically. Across the site, it is positioned as a tool that can answer calls, book appointments, qualify leads, and respond to common questions without requiring a full-time receptionist.
The product is set up around a simple workflow: describe the agent, connect the apps you already use, and let Solvea handle conversations while your team stays focused on follow-up and higher-value work. The site also shows channel support that includes phone calls, chat, SMS, email, and live chat, plus industry-specific versions for real estate, hotels, and B2B software support.
Core features
Multi-channel communication
Handle conversations across text chat, voice calls, SMS outreach, email, and live chat, depending on the workflow shown on the site.
App integrations and workflow actions
Connect common business tools so the agent can update records and trigger actions automatically after conversations.
Knowledge-based responses
Use uploaded knowledge sources or connected content so responses reflect the business's approved information.
Task-specific automation
Route conversations to the right outcomes, including appointment booking, lead qualification, support handling, and escalation to a human when needed.
Call reporting and summaries
Review call summaries and performance information that capture outcomes, key highlights, and next steps for the team.
Common use cases
Small business call handling
Use Solvea as a front-line receptionist to answer inbound calls, capture intent, and book appointments when staff are busy or unavailable.
Real estate lead qualification
Let the real estate workflow call Zillow leads, qualify buyers and sellers, sync CRM updates, and generate call reports for follow-up.
Hotel guest support
Use the hotel workflow to answer guest questions about check-in, amenities, directions, and booking details while escalating exceptions to staff.
Software customer support
Deploy it for B2B software support to handle onboarding questions, subscription requests, and routine troubleshooting before escalating complex issues.
Back-office workflow automation
Connect it to existing business tools so conversation outcomes update calendars, sheets, CRMs, or other workflows automatically.
Pros and Cons
Pros
- Covers several customer-facing workflows in one product, including calls, chat, SMS, and support follow-up.
- Can be deployed quickly according to the home page, which says live use is possible in under 3 minutes.
- Includes industry-specific solution pages that make the product easier to evaluate for real estate, hotel, and software teams.
- Shows a clear path from conversation to action through app connections, automated updates, and call reporting.
- Offers a free starting point on the pricing page and trial-style entry points in the site copy.
Cons
- The public pages do not spell out the full integration catalog or every supported app.
- Some capabilities and limits appear to vary by plan or solution page, so buyers may need to confirm which channels and controls are included for their use case.
- The site gives high-level setup steps, but it does not fully document administration, team permissions, or advanced configuration in the available text.
FAQ
What does Solvea do?
Solvea provides an AI receptionist that can answer calls, book appointments, qualify leads, and handle support conversations. The site also shows it can work across chat, voice, SMS, email, and live chat, depending on the plan and workflow.
How quickly can I get started?
The home page says you can deploy an AI receptionist in under 3 minutes and get started without a credit card. It also shows a 7-day free phone number and free credits or a free tier, depending on the offer displayed on the page.
How does setup work?
The site says setup starts by describing the agent, connecting the apps you already use, and then fine-tuning behavior in plain language. Other pages add that some solutions can be trained from a website, FAQ page, or uploaded documents.
What apps can Solvea connect to?
Solvea includes one-click integrations on the pricing and home pages, and the site specifically names Google Calendar, Google Sheets, HubSpot, Slack, Shopify, and Google Calendar/Sheets as examples. The exact app list appears to depend on the workflow or page section.
Who is Solvea best for?
The pricing page and solution pages show use across small business reception, real estate lead qualification, hotel guest support, and B2B software support. That suggests it is intended for teams that need customer conversations handled automatically across phone and other channels.
Quick Facts
- Category
- AI receptionist / voice agent
- Primary users
- Small businesses and customer-facing teams
- Channels
- Voice, chat, SMS, email, live chat
- Source domain
- solvea.cx
- Setup
- Describe the agent, connect apps, and tune behavior
- Pricing signal
- Free entry point and paid plans shown on the pricing page
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