Wallet card with no installation
Apple Wallet and Google Wallet loyalty card added in seconds via QR code or link, with no app or password required for the customer.
Habitu
Habitu is a customer loyalty platform for retailers using Apple Wallet and Google Wallet, with no app to install. Automate stamps or points and re-engage customers with an AI coach.
Overview
Habitu is a French customer loyalty platform built on Apple Wallet and Google Wallet, designed to work without any app to install. Customers add the card in seconds from a QR code or link, then the retailer can track loyalty and re-engage regular customers from the same card.
The product combines a digital card, proximity notifications, and an AI coach that helps prepare messages and the retention plan. The site also highlights checkout and online integrations, as well as tracking tools such as retention statistics, automatic Google reviews, and data export.
Main features
Dynamic card
Card visual, daily offer, and stamp or point balance can be updated remotely on the customer’s card.
Automatic multi-channel crediting
Automatic stamp crediting at checkout with the integrations mentioned: Tactill, Synapsy, SumUp, and Lightspeed, or online with Shopify, WooCommerce, and Zapier.
AI loyalty coach
The AI coach analyzes activity, suggests a retention plan over several months, and drafts or schedules notifications and email campaigns.
Assisted follow-ups and campaigns
Unlimited push notifications and iOS proximity notifications, with messages written for the retailer’s business and the French commercial calendar.
Customer tracking and follow-up
Retention statistics, stamp tracking, alerts for at-risk customers, CSV export, and automatic Google reviews after a visit.
Use cases
Brick-and-mortar store with checkout flow
A local business can display a QR code at checkout so customers add their card to Wallet, then automatically credit stamps at each visit through the cited checkout integrations.
E-commerce and recurring orders
An online store can add a button or QR code on the confirmation page to credit a point or stamp with each paid order, encouraging repeat purchases.
Targeted commercial follow-ups
A retailer can send a proximity notification or push notification at the right time, for example for a daily offer or a commercial highlight suited to the business.
Campaigns driven by the AI coach
A business that wants to reduce writing effort can rely on the AI coach to prepare messages, follow the French commercial calendar, and build a retention plan over several months.
Tracking loyalty and results
A retailer looking to measure the impact of loyalty can track 30-day retention, stamps, customers at risk of dropping off, and the effect on Google reviews through the dashboard.
Pros and Cons
Pros
- No app to install for the customer; the card works through Apple Wallet and Google Wallet.
- Quick add via QR code or link, with startup announced in about 4 minutes.
- Automation of stamps or points possible in-store and in e-commerce.
- AI coach included to draft follow-ups, organize the commercial calendar, and tailor the message to the business.
- Built-in tracking tools: statistics, drop-off alerts, automatic Google reviews, and CSV export.
Cons
- Public pricing is inconsistent across pages: the site mentions a free trial and then a paid plan, but the /pricing page shown in the sources returns a 404 error.
- The setup and integrations seem designed for real retail use cases, but the exact details of each connector are not documented in the sources provided.
FAQ
Do customers need to install an app?
No. The card is added to Apple Wallet or Google Wallet, with no app to install for the customer.
How long does it take to get started?
The site says setup takes about 4 minutes for the card, then a QR code at checkout or a link on the website lets customers add it to their Wallet.
How are points or stamps credited?
Habitu can automatically credit stamps or points through the integrations mentioned with Tactill, Synapsy, SumUp, and Lightspeed at checkout, as well as Shopify, WooCommerce, and Zapier for e-commerce.
Is Habitu suitable for all types of businesses?
The product is presented as suitable for all French retailers, both in-store and online, with examples for bakeries, hair salons, restaurants, florists, butcher shops, beauty salons, gyms, and e-commerce.
Is there a free trial?
Yes, the site mentions a 30-day free trial with no credit card required and then a single paid plan, with a monthly price and an annual option.
Quick Facts
- Category
- Customer loyalty / Wallet
- Platforms
- Apple Wallet, Google Wallet
- Primary audience
- French retailers, in-store and online
- Deployment
- Added by QR code or link, with no app
- Listed integrations
- Tactill, Synapsy, SumUp, Lightspeed, Shopify, WooCommerce, Zapier
- Source
- habitu.fr
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