What is UserWants?

UserWants is a dedicated product feedback and public roadmap management tool built for makers and product teams who want to stop guessing and start building exactly what their users demand. Born from the need for simplicity and organization, UserWants centralizes all incoming user ideas, feature requests, and suggestions into one actionable hub. By capturing feedback and tracking user votes directly, it ensures that product decisions are guided by quantifiable user demand rather than assumptions, leading to higher user satisfaction and loyalty.

This platform transforms the chaotic process of managing feedback scattered across emails and spreadsheets into a streamlined, transparent workflow. The core philosophy of UserWants is that listening to your users directly translates into building a better product, reducing churn, and fostering a community of engaged advocates who feel heard and valued throughout the development lifecycle.

Key Features

• Centralized Feedback Collection: Capture all user ideas, requests, and suggestions in one organized location, eliminating the need for disparate tracking systems.
• Integrated Voting System: Allow users to vote on feature requests, providing quantitative data on which features matter most to your audience.
• Public Roadmap Sharing: Build trust and transparency by publicly sharing exactly what features are being worked on, planned, or considered, keeping users engaged.
• Data-Driven Prioritization: Utilize aggregated user votes and feedback metrics to make objective, data-backed decisions about roadmap sequencing.
• Churn Reduction Focus: Directly address user pain points and desires, leading to increased user retention as customers see their voices influencing the product.
• Engagement Boost: Users who can vote and track their ideas are significantly more likely to return, turning passive users into active contributors and product advocates.
• Customizable Feedback Boards: Organize feedback into distinct boards tailored to different products or feature areas.

How to Use UserWants

Getting started with UserWants is designed to be quick and intuitive, allowing you to move from setup to actionable insights rapidly:

1. Sign Up & Setup: Begin by signing up for the platform (a 7-day free trial is available without a credit card requirement). Configure your initial Feedback Board(s) relevant to your product(s).
2. Integrate Feedback Collection: Start directing user feedback—whether from support tickets, emails, or direct submissions—into your UserWants board. Encourage users to submit ideas directly through the provided interface.
3. Enable Voting: Once requests are logged, make the board public or share the link with your user base. Users can then browse existing ideas and cast their votes for the features they prioritize.
4. Analyze and Prioritize: Regularly review the aggregated votes and feedback comments. Use the data to inform your sprint planning and roadmap sequencing, ensuring development efforts align with the highest user demand.
5. Share the Roadmap: Update the public roadmap status (e.g., "In Progress," "Planned") to maintain transparency. This closes the feedback loop, showing users that their input directly results in tangible product improvements.

Use Cases

1. SaaS Startups Seeking Product-Market Fit: Early-stage companies can leverage UserWants to rapidly validate core feature sets. By seeing which features receive the most votes immediately post-launch, founders can pivot or double down on development paths that resonate most strongly with early adopters, minimizing wasted engineering effort.
2. Independent Developers (Indie Hackers): For solo makers, UserWants provides a simple, low-overhead system to manage feature requests without needing complex CRM integrations. It allows them to build in public effectively, fostering a loyal community around their single product.
3. Mid-Market B2B Software Teams: Teams managing complex enterprise software often face conflicting stakeholder demands. UserWants helps depersonalize prioritization by presenting objective data on which features benefit the largest segment of the paying user base, smoothing internal debates.
4. Mobile App Development: App developers can use dedicated boards to manage feature requests specific to iOS vs. Android, or for different tiers of subscription plans, ensuring that platform-specific needs are addressed transparently.
5. Agencies Managing Multiple Client Products: Agencies can use separate, branded Feedback Boards for each client project, centralizing client feedback collection and providing transparent roadmap updates to stakeholders without mixing project data.

FAQ

What is UserWants? UserWants is a centralized platform for capturing, organizing, and prioritizing product feedback based on direct user voting, coupled with a public roadmap feature to maintain transparency with your user base.

How does the voting system work? The voting system allows registered or anonymous users (depending on your configuration) to cast votes on specific feature requests. The platform aggregates these votes, providing a clear, quantifiable metric on the demand level for each proposed idea.

Who can see and vote on feature requests? This is configurable. You can keep boards entirely private for internal team use, share links with specific customers, or make them fully public. Typically, paying users are encouraged to vote to ensure feedback is weighted towards active customers.

What do the roadmap statuses mean? Roadmap statuses clearly communicate the stage of a feature. Common statuses include "Planned" (under consideration), "In Progress" (actively being built), "Launched" (released), and sometimes "Under Review" (feedback is being analyzed).

Is there a free trial? Yes, UserWants offers a trial period, typically 7 days, which does not require a credit card to start, allowing users to test the core functionality before committing to a paid subscription.