Unified performance dashboard
View organization-wide calling activity and team performance from a central dashboard.
Diallogs
Diallogs is an Android-based mobile SIM calling CRM for telecalling, sales, and support teams, with lead tracking, follow-ups, dashboards, and reports.
Mobile SIM-based calling CRM for telecalling teams
Diallogs is a mobile SIM-based calling CRM and telecaller app for organizations that rely on phone-based sales, support, or lead follow-up. It connects call activity from Android smartphones with CRM functions such as lead management, notes, tags, contact statuses, and follow-up tracking.
The product is designed to give representatives a structured calling workflow and give managers a consolidated view of team activity. Its dashboard and reports cover call histories, connection statuses, durations, recordings where enabled, and performance indicators, reducing reliance on manual call logs and spreadsheets.
Core features
Call history and records
Review call histories, recordings, notes, call type, duration, time, and related lead activity in one place.
Lead management
Store lead details, add notes and tags, monitor contact status, and track last-contact dates and follow-ups.
Analytics and reporting
Use analytics and reports to examine call volume, connection status, average duration, engagement periods, and potential call timing patterns.
Team management
Organize telecalling users, review individual activity, and use administrative controls for team oversight.
Recording and AI insights
Add cloud storage for call recordings and optionally analyze recorded calls with summaries, action points, and sentiment analysis in Hindi, English, or Hinglish.
Practical use cases
Sales lead follow-up
Representatives can capture and update lead information while recording contact status, notes, tags, and follow-up activity alongside their calls.
Telecalling team supervision
Managers can compare team-member activity, inspect missed or disconnected calls, and use reports for structured performance reviews.
High-volume phone sales
Phone-based sales operations such as loan, credit-card, insurance, policy, and other service-selling teams can use call records and lead reports to organize outreach.
Customer support and complaint handling
Support and complaint-resolution teams can maintain chronological call histories and notes to make customer contact easier to review.
Replacing manual call logs
Organizations that want to replace spreadsheets or manual reporting can use automatic call syncing and dashboard reporting as a shared activity record.
Pros and Cons
Pros
- Uses SIM-based calling rather than requiring a VoIP setup, and the site states that internet access is optional for calling.
- Combines call tracking with lead records, notes, tags, and follow-up management.
- Provides organization-wide dashboards, team controls, call histories, and performance reports.
- Offers optional cloud recording storage and AI analysis with support for Hindi, English, and Hinglish.
Cons
- The documented mobile workflow is Android-focused; the site states that the product works on Android only.
- Several capabilities depend on plan selection or add-ons, including lead management, recording storage, and AI call analysis.
- The available material does not document a broad set of third-party integrations; custom APIs and webhooks are listed for Enterprise.
FAQ
What is Diallogs?
Diallogs is a mobile SIM-based calling CRM for tracking calls, managing leads, and reviewing telecalling performance.
How does Diallogs work?
Teams install and activate the Diallogs app on Android smartphones. The site describes a quick setup, followed by automatic syncing of incoming, outgoing, and missed calls to the product dashboard.
Can Diallogs manage telecalling teams?
Yes. Diallogs provides team management, user and administrator controls on the Basic plan, organization-wide call activity views, and performance reporting.
What call activity can Diallogs track?
The product tracks attempted, missed, rejected, and disconnected calls, helping managers identify idle time and follow-up gaps.
Does Diallogs support WhatsApp calls and call recordings?
WhatsApp call tracking is listed in the Free and Basic plans. Call recording storage and AI call insights are available as add-ons; the AI Insights add-on requires Call Recording Storage.
Quick Facts
- Category
- Calling CRM and telecalling productivity
- Platform
- Android app with dashboard and reports
- Calling method
- Mobile SIM-based calling
- Primary users
- Telecalling, sales, call-center, and phone-based support teams
- Trial
- 30-day free trial; no credit card required
- Plans
- Free, Basic, Basic with Leads, and Enterprise
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