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Open is a unified AI customer support platform for teams that want to automate conversations and support operations across voice, chat, email, WhatsApp, SMS, Slack, and social channels. It combines an AI-first helpdesk, API-based workflows, knowledge tools, observability, and human handoff in one system.
Agent Handshake is Fini’s agent-to-agent support protocol for teams handling requests from customers’ personal AI agents. It applies the same policy-based decision across differently worded requests, checks replies before sending, and routes exceptions to an owner for approval.
Concierge is an AI-first customer support workspace for WhatsApp, email, and social channels. It grounds answers in an indexed knowledge base, escalates uncertain conversations to human agents, and provides SLAs, role-based access, and support analytics on customer-controlled infrastructure.
Resend Inboxes provides shared, domain-based inboxes for teams that need to receive, organize, and reply to email. Developers can create inboxes through the API, connect agents through MCP or skills, and build workflows around shared conversations.
Reception provides native in-app support chat for iOS apps, giving teams a shared inbox for customer conversations, context, and follow-up actions. It also supports review links and registered paywall offers within a support thread.
Actually Asked is an AI FAQ app for websites and Shopify stores that answers visitor questions from site pages, help centers, and uploaded files. It helps online stores, SaaS companies, hospitality businesses, clinics, and other service organizations surface recurring questions and add useful answers to their sites.
Chatway is a live chat and AI customer support platform for websites, social channels, email, and messaging. It helps support and sales teams manage conversations, automate responses, connect external AI agents, and use customer or store context in one workspace.
SalesRep is an omnichannel customer communication platform for sales, marketing, and support teams. It combines messaging channels, AI agents, workflows, broadcasts, CRM and commerce integrations, and shared team inboxes in one workspace.
Cosmic AI Support Agent adds an AI help-desk chat to a website and answers from the site’s published content. It is intended for product, documentation, and support teams that want automated visitor assistance with email capture and human follow-up when needed.
Sellio is a customer-support platform with a shared inbox for website chat, email, WhatsApp, Instagram, Telegram, and team-notification channels. It helps support teams combine live conversations, AI-assisted website replies, routing, tickets, and analytics in one workspace.
Deskcord is a customer-support chat widget that sends website conversations to Discord threads. It helps solo founders and small teams answer customers from Discord on desktop or mobile without requiring customers to create Discord accounts.
Communicate is an AI customer-support product that answers from a team’s help content and past replies, with source citations and controlled task execution. It helps software companies, startups, agencies, and larger teams provide self-service support while handing conversations to people when needed.
Famulor is an AI agent platform for businesses that automates inbound and outbound phone calls, appointment workflows, and follow-up across WhatsApp, SMS, email, and web channels. It also provides integrations, APIs, webhooks, and MCP tools for connecting automated communication to business systems.
Chat.sh is an AI-powered help center that answers visitor questions from published articles, web links, and files, while showing the pages used. Teams can publish it on a chat.sh address, a custom domain, or a folder on an existing website.
Ferndesk is a help-center platform for software teams, combining a public or private knowledge base with Fern, an agent that checks documentation against product changes and drafts updates. It also provides an embedded self-service widget, migration tools, analytics, and integrations with support and development tools.
ooon.ai is an AI chat and booking assistant for salons, clinics, and other service businesses. It answers client questions on messaging channels, handles booking conversations, and can reactivate inactive leads through reminders.
SaleSmartly is an omnichannel customer engagement and CRM platform for customer support, sales, marketing and growth teams. It centralizes conversations from supported channels and adds AI assistance, automation, customer profiles, follow-up tools and reporting.
NiroHelp is a WordPress help desk combining a searchable knowledge base, support tickets, email piping, and a support dashboard. Paid plans add a documentation-based chatbot, ticket auto-responder, and dashboard copilot for teams handling customer support.
Wapi Sender is a WhatsApp automation platform for businesses and developers. It combines a visual Flow Builder and AI Agent nodes with messaging APIs, webhooks, SDKs, and Claude Code MCP tools for support, sales, notifications, and operational workflows.
Flexaura is a no-code platform for building AI agents grounded in uploaded documents and URLs. It helps support and operations teams deploy agents across web chat, SMS, WhatsApp, email, and voice, with model selection and usage monitoring.